Service catalog

Full-stack IT for Bay Area SMBs

One partner for your entire technology stack — from help desk tickets to cloud architecture, security hardening, and custom software.

What we deliver

Managed services & project work

Every engagement is scoped to your team, documented in plain language, and secured from day one.

Managed IT & Help Desk

Proactive monitoring, remote support, and vendor liaison so your team stays productive without an in-house IT department.

  • Proactive monitoring (servers, endpoints, cloud)
  • Remote & on-site support in the Bay Area
  • Ticketing with SLA-based response
  • New hire / offboarding (accounts, devices)
  • Vendor liaison (ISPs, SaaS providers)

Cybersecurity

Layered defense built for growing teams — stop common attacks and prove your posture to clients and auditors.

  • Security assessment & risk review
  • Endpoint protection (EDR), MFA rollout
  • Email security & phishing simulations
  • Firewall / zero-trust basics
  • Incident response playbooks & awareness training

Cloud Migration & Management

Move to AWS, Azure, or Google Cloud without the drama — migration planning, optimization, and hybrid architecture.

  • AWS, Azure, Google Cloud
  • Lift-and-shift vs modernize strategies
  • Cost optimization & FinOps hygiene
  • Hybrid cloud architecture
  • Cloud backup & DR in-cloud

Microsoft 365 & Google Workspace

Tenant setup, email migration, and governance so collaboration tools work reliably from day one.

  • Tenant setup, domain & DNS
  • Email migration (Exchange, legacy Gmail)
  • Teams / SharePoint / Drive governance
  • Admin policies, DLP basics
  • License optimization

Network & Infrastructure

Office WiFi, VPN, and firewall configuration done right — fast, segmented, and quiet so nobody has to think about it.

  • Office WiFi design & deployment
  • VPN, site-to-site, remote access
  • Firewall configuration
  • Switching, cabling coordination
  • SD-WAN for multi-location SMBs

Backup & Disaster Recovery

Recovery you've actually tested — automated backups, realistic RTO/RPO targets, and ransomware readiness.

  • Automated backup (on-prem + cloud)
  • RTO/RPO planning
  • Ransomware recovery readiness
  • Backup testing & restore drills
  • Business continuity documentation

DevOps & Automation

CI/CD pipelines, container basics, and monitoring that help engineering teams ship faster with fewer surprises.

  • CI/CD pipelines (GitHub Actions, etc.)
  • Container basics (Docker)
  • Infrastructure as Code (Terraform) — light SMB scope
  • Monitoring & alerting (Datadog, Grafana)
  • Release process consulting

Custom Software & Web Development

Internal tools, API integrations, and business websites when off-the-shelf software doesn't fit your workflow.

  • Internal dashboards & admin tools
  • API integrations (CRM, ERP, payment, shipping)
  • Business websites & landing pages
  • Legacy script maintenance
  • MVP for startups

IT Strategy & vCIO

A seat at the table for technology — roadmaps, budgets, and vendor decisions translated into plain business language.

  • Technology roadmap (12–36 months)
  • Budget & vendor selection
  • IT audits before funding / acquisition
  • Remote-work IT playbook
  • Fractional CTO / vCIO sessions

Compliance & Readiness

Practical compliance guidance for small practices and growing SaaS teams — policies, controls, and audit prep.

  • HIPAA-ready IT for small practices
  • SOC 2 readiness guidance (not full audit firm)
  • Data handling policies
  • Access controls & audit logs
  • Vendor security questionnaires

Need help prioritizing?

Schedule a call with Eric — we'll map your stack and recommend practical next steps.

Schedule a Call